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Contact Purina

Does your dog bark, dig, chew or jump on everyone who walks through the front door? Maybe your cat sharpens its claws on your best upholstery. What if you notice your pet eating too much or suffering from bad breath?

If you’ve got a question about any aspect of caring for your four-legged friend, the Purina PetCare Advice team is here to help. Purina’s dedicated team of pet care professionals is available to offer free advice and support on a wide range of pet care issues.

The Purina PetCare Advice Centre brings together a team with in-depth knowledge, experience and special interests with the skills to advise about health and nutrition, behaviour, training, socialisation, as well as basic first aid for your cat or dog. The team can also provide information about Purina products and services to help provide your pet the best possible care.

Purina PetCare Advice team is a dedicated group of pet lovers, so whatever you want to know about caring for your pet, simply phone 1800 738 238 or complete the form below.

Live Chat

Contact the team at the Purina PetCare Advice Centre on live chat from 9:30am-5pm EST Monday - Friday.

Please Note: During peak periods, live chat may not be available. If the matter is urgent, please phone us on 1800 738 238.


Building D, 1 Homebush Bay Drive, Rhodes NSW 2138.

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Please complete the form below and the Purina PetCare Advice team will respond to your questions within 48 hours.

Contact Us
Enquiry Type*  
First Name*  
Last Name*  
Email Address*  
Repeat Email Address*  
Phone Number   Area Code Phone Number*
  Please provide a daytime contact number in case we experience any difficulties contacting you via email.
Postal Address*  
  Be sure to include your postal address. Some information may not be able to be sent to you via email.
How many of the following pets live in your home?  
Number of Dogs*  

Number of Cats*  

Enquiry Details*