Contact Us

If you've got a question about any aspect of caring for your pet, the Purina PetCare Team is here to help. We bring together a team with in-depth knowledge, experience and special interests with the skills to advise about health and nutrition, behaviour, training and socialisation for your cat or dog!

Our Details

We, as a dedicated team, are here to provide assistance and support to you. If you require any help or have any queries, please do not hesitate to reach out to us. We offer multiple channels through which you can get in touch with us. Feel free to choose the method that suits you best.

Call Us

Contact the Purina PetCare Team on 1800 738 238 from 9:00am - 5pm AEST Monday - Thursday, and Friday 9:00am - 4:30pm AEST.

If you have an urgent medical enquiry we recommend contacting your veterinarian or local animal hospital.

Live Chat with the Team

Contact the team at the Purina PetCare Team on live chat from 9:30am-5pm EST Monday - Friday.

Please Note: During peak periods and public holidays, live chat may not be available. If the matter is urgent, please phone us on 1800 738 238.

Email the Purina PetCare Team

Please complete this form and will endeavor to respond to your question.

If you have an urgent medical enquiry please contact your veterinarian or local animal hospital.

Our Social Media Channels

We'd love to see pictures of your pets! Like us on Facebook, subscribe to us on YouTube and follow us on Instagram.

Mailing Address

Head Office: Building D, 1 Homebush Bay Drive, Rhodes NSW 2138.

Factory: Nestlé Purina Pet Care. Jarman Crescent, Blayney, NSW 2799.

Acknowledgement of Country

Purina Australia acknowledges the traditional owners of the land and water on which we operate from. We recognise Australia's First People and their continuous connection to Country. We pay our respects to Elders, past and present and to all Aboriginal and Torres Strait Islander people.